• Uses numerous computer workstation applications to supply live responses to customers’ needs • Documents customer calls in the database system • Assists customers with functionality and basic troubleshooting of product or account issues • Assist in resolving serious complaints and escalated calls • Maintains at a minimum, target levels of performance • Maintains up to date level of product knowledge • Multi Tasks: Listen, input data, proves solutions, navigates through various screens while applying customer satisfaction techniques

• High school Graduates/completed at least 2 years in college • Good to above average English communication skills • Strong customer service orientation • Sales experience is an advantage but not required • Willing to work on holidays and shifting schedules • Can start immediately • Willing to work in Lipa City, Batangas