The main purpose of the “Officer, Field Collection” position is responsible for the overall management of the field collection, which includes solving and collecting bad debt of written off loan.

Location: Head Office, Phnom Penh

Duties and Responsibilities

.Manage & lead field collection by building staff capacity with good performance result.

.Coordinate with bad debt collector or relevant staff at the branches or relevant department’s staff in solving and collecting loan in efficiency.

.Analyze data to determine the likelihood or signal of an account moving into the delinquent category before it actually does so.

.Responsible for reducing or protecting number of delinquent accounts, as well as overall debts and written off accounts.

.Resolve and reconcile discrepancies between parties of Hattha Bank and clients.

.Conduct a mission to visit branches to collect debt at least 4 times as yearly.

.Find out the effective solution and recommendation to the branch’s collectors and other related persons on how to solve or collect debt in efficiency.

.Work closely with outside legal counsel as well as collections firms to retrieve the past due balances.

.Manage, monitor, and follow up on the invitation and litigation cases for taken an action.

.Perform other task as assigned by management.

•Experience for loan portfolio and loan recovery managements at least 3 years.

•Experience in working with high targets and tight deadlines.

•Knowledge of relevant requirements such as credit & finance.

•Literacy in computer programs for Microsoft Office.

•Strong networking, negotiation and reconciliation skills for positive results.

•Able to build a communication and relationship in English.

•Be able to travel and work in rural areas.