· Remote support to operate and manage transmission, IP network level · Support provision and activate the services offering customers · Provide remote support for Planning team as needed · Faulty identification of network problems, and fast rectification by coordinating all relevant teams · Restore service as quickly as possible to minimize impact customer’s business · Support and handle all other tasks may be assigned by supervisor/manager · Manage network operation healthy and securely · Day-to-day technical operation activities and support customers · Weekly maintain/activities report must provide to manager · Communicate and facilitate with other departments to ensure operation stability · Ensure network performance for customers business continuity

· Basic understanding of Optical fiber testing, and test instruments · Basic understanding of Transmission technologies, SDH,PDH,DWDM · Basic understanding of layer 2 switching, IP routing (Static, RIP, EIGRP etc…) · Ability to work extra hour if need · Basic Networking , IP Internet knowledge · Minimum 1 year experience with transmission or IP networking, ISP experience desirable · Background from bachelor IT degree · Good communication and team work · Goods English speaking and writing