• Assist with the overall rider onboarding process for new riders • Record and report all rider’s problems meet to Fleet Manager • Perform general administrative duties and manage onboarding/offboarding processes • Update and maintain the applicants' record system on a daily basis • Coordinate and follow-up on applicants' recruitment processes • Other ad-hoc duties as assigned • Assist to Logistics Manager – Fleet Management • Maintaining a positive, empathetic and professional attitude toward riders at all times • Responding promptly to riders inquiries • Acknowledging and resolving riders tickets • Knowing our products inside and out so that you can answer questions • Communicating and coordinating with Head Office as necessary

Requirements: • Higher Diploma of Business Administration or any other quantitative similar field • Fluent in English • Proven Operations and Logistic experiences or Related experiences • Computer use competency • Good communication, negotiation, and interpersonal skills • Self-motivated and driven • Good recruitment will be considered What we offer: • Steep learning curve • A vibrant and international team • Regular company and team events • Responsibility from day one in a fast-growing and global company