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Full time job in cambodia

Customer Service Officer

Company Asean-Works
Posted 14-01-2022
Closing date 14-04-2022
Term Full time
Category Customer Service
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level
Job Responsibilities:
· Receive Shipment Advise from Sales Team to operate Import/Export shipment (Import/Export Clearance & Freight Forwarding Out/Inbound) effectively & Efficiency.
· Follow up/Update info or Shipment status to Client/Partner.
· Cooperate and follow up with Document/Clearance team.
· Pre-alert to Clearance team for clearance schedule.
· Contact Carrier/Partner for pre-arrangement or pre-alert.
· Update Standard Local Charge of all carriers.
· Settle payment for Local Charge to Carrier/GSA.
· Cooperate with Truckers/Labor/Logistics Team for cargo delivery on time and correct address.
· Cooperate with Sales team deeply for costing and scope of arrangement.
· Keep soft/hard copy document in server and board.
· Maintenance relationship with partners/customers for quicker arrangement.
· Do daily shipment report for each shipment.
· Other Tasks will be provided by Customer Services Sales Manager.
Job Requirements:
· Bachelor degree of business administration, management or other related skills.
· Both genders, but female is priority.
· At least 1 year experience of Logistics Company or 2 years’ experience of operation field.
· Be a fast learner, smart & flexible person & team player.
· Good communication & negotiation skills.
· Fluent in English or/and Chinese is preferred.
· Know well Microsoft Office, E-mail & Internet, Computer.
· Eager to learn and gain new experiences (curious person with passion).
· Hard working, patient and be able to work under pressure.
· Friendly, morality, and high responsible for works.
Contact Person
Address #86E0E1, Street NW 23, Phum Bayab, Sangkat Phnom Penh Thmey, Khan Sen Sok, Phnom Penh
Phone 017 789 818