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Business Process Analyst

Company Asean-Works Recruitment
Posted 14-01-2022
Closing date 31-03-2022
Term Full time
Category Telecommunication
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Middle
Job Responsibilities:
The Business Process Analyst is responsible for analyzing and modeling existing business processes. The goal of business process analysis is to understand and document current business procedures and identify areas for improvement.
- Create user stories and process flows
- Perform AS-IS/TO-BE analysis, solution on business needs
- Review internal and external workflows within business
functions to design and document
- Recommend strategies for resolution of issues and provide
direction and support to project team
- Participate in project team meetings when necessary to
address critical issues and advice
- Act as a transformative change leadership, promote
transformation changes and digital mindset
- Any other tasks as assigned by supervisor
Job Requirements:
Graduated in business administration/engineering or other related field (BA/MBA)
- Industry knowledge in Telecommunications/Finance/Internet
3 to 6 years in Business Process design and business
impact assessment (preferably in Telco)
- Relevant experiences includes Business Domain of
CRM/Billing, Customer Experience and Project Management
- Quality-oriented mindset
- Excellent communication, integration and organizational
skills for interaction with peers, external personnel and
senior leaders
- Able to work effectively under pressure
- Deep knowledge of Business Process Design, with exposure
involved in Detailed Business Process Design and
- Strong skills in Business Process Improvement and process
design (Eg: Lean/ Six Sigma), Business consulting, project
implementation, workshop facilitation, system testing
- Proactive, energetic, self-confident & patient
- Able to manage multi tasks and deadline
- Highly organized and strong analytical skills
Contact Person
Address No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh
Phone 010202252