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Full time job in cambodia

Cage Supervisor

Company Asean-Works
Posted 13-01-2022
Closing date 31-03-2022
Term Full time
Category Resort/Casino
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Entry Level
Job Responsibilities:
• Resolve disputes of all Cage functions with Guests when applicable
• Recommend procedures changes that will yield smoother departmental operations
• Ensure proper procedures are followed
• Supervise Cage cashiers and operations of Cage in the mass or VIP gaming areas
• Interact with internal staff and external guests from Asian and International countries for all cage functions
• Check cashiers transactions as per policy and procedure
• Able to handle all Cage related transactions
• Able to maintain the players' records
• Provide a positive work environment
• Encourage teamwork and cooperation within the department, and other departments
• Evaluate and counsel direct reports in order to maintain and enhance operation of the department Act as a role model to subordinates
• Provide friendly, efficient and courteous customer service to all internal and external customers
• Be alert for Guests and other Team Members who need assistance and offer help
• Work closely with other internal departments to ensure all gaming Guests' needs are handled correctly and professionally
• Oversee the confidentiality of all gaming records
• Be aware of all governmental regulations and comply with them
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
• Provide outstanding guest service by being consistently helpful and courteous to all Guests
• Meet the attendance guidelines of the job and adhere to Department and Company policies
• Maintain a working knowledge of various casino policies and procedures
• Remain well-mannered and well-groomed as per department and company standards at all times.
• Adhere to the company policies and procedures and comply with the Code of Conduct.
• Perform other related duties as assigned.
Job Requirements:
• High school diploma or above
• 6 months and above in Cage Casino experience
• Basic communication skills in English
• Able to multi-task
Contact Person
Address Preah Sihanouk St#2 Thnou, 4 Village, 4 Commune, Preh Sihanuk Ville, Cambodia
Phone 015656111