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Front Office Manager

Company Asean-Works
Posted 05-01-2022
Closing date 05-04-2022
Term Full time
Category Management
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level
Job Responsibilities:
• Manage to achieve the monthly set target of student enrollment
• Conduct market research and plan for activities to increase the student enrollment and parent satisfaction
• Assist School Director/Campus Manager in the production/coordination of various communication materials and marketing activities
• Lead, manage, and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities in order to achieve student enrollment
• Lead, motivate and manage the Front Office team in the daily operations to meet and exceed the parent expectations and requirements
• Lead and supervise Front Office team to tackle parent comments and complaints:
• Lead and manage Front Office team to make sure that they are deliver the service quality up to the school standard and parent expectations;
• Supervise and work with the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program
• Build long-term relationships with new and existing customers professionally
• Be proactive in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents
• Develop entry level staff into valuable salespeople
• Assist School Director/Campus Manager in the overall improvement of parent satisfaction/school program and activities
• Execute other tasks requested by School Director/Campus Manager
Job Requirements:
• Hold Bachelor's degree/ Master Degree of Education, Management, Sales, Marketing or equivalent
• A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service
• Minimum of 1-year experience in education field is preferred
• Experience in international school is a plus
• Experience in managing a team is a plus
• Excellent written and oral communication skills in English
• Ability to work well under tight deadlines and deliver effective result
• Desire to learn and overcome new challenges
• Hard working and self-motivated person, honest, reliable, loyal, and very good team work
• Professional appearance and excellent interpersonal skills
• High sense of responsibility, result oriented, dynamic
• Good analytical and creative problem solving skills
• Strong organizational and time management skills
• Fast learner and desire to achieve set goals
Contact Person
Address #254AK,St.598,Sangkat Toul Sangke, Khan Russey Keo, Phnom Penh
Phone 095 666 908