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Deputy Collection Manager

Company Asean-Works
Posted 19-07-2021
Closing date 19-10-2021
Term Full time
Category Banking/Insurance
Location Siem Reap
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level
Job Responsibilities:
• Oversee the implementation the Company’s Collection Policy and Procedure
• Be responsible for Daily Management and Control of Collection Department
• Monitor and adapt weekly reports and KPIs, analyze collection data to ensure efficiency and performance
• Support Supervisors in solving problems with customers
• Manage all the Collection Status Performance & Solving Customers Delinquent Issue.
• Manage and Controls the Repossession Process

External collection
• Initiate Legal and other Recovery Action against Default Customers with the lawyer
• Suggest actions to the Collection Department, Senior Management and the Credit Committee.
• Other ad-hoc tasks assigned by Senior Management or Collection Manager
• Cooperate with Underwriting department to establish payment performance customer profile

Human Resources
• Establish KPIS and goals for the team
• Give performance feedback 2 times a year
• Establish training plan for the team with HR department
Job Requirements:
• BBA degree in the field of Finance & Banking or related fields
• More than 4-year experience in a role of Credit and/or Collection Management within banking, microfinance or leasing industry
• Strong ability to manage the young and enthusiastic subordinates and motivates them to get job done by efficiently and timely
• Capable of professional discussions with internal and external stakeholders
• Proficient in English, both written and spoken
• Microsoft Office, including Word, PowerPoint and Excel
Contact Person
Address 1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia
Phone 069 900 778-095 333 756