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Reservation & E-Commerce Officer

Company HanumanAlaya Boutique
Posted 18-09-2017
Closing date 01-04-2018
Term Full time
Category Customer Service
Location Siem Reap
Salary USD -- USD
Year of Experience
Number of hire 1
Sex Male/Female
Job level Entry Level
Job Responsibilities:
- Take reservations from all Travel Agents.
- Take reservations from all Online Travel Agents and our Alaya Website
- Reply emails related to new booking requests, pick up services, tour, car, guide arrangements in advance for the upcoming arrival guests.
- Update all reports related to Sales and Marketing Department.
- Control Rates and Allotments on Channel Manager for all Online Travel Agents and our website
- Control Rates and Allotments on all Online Extranets for Colonial House ( Booking.com, Agoda.com and Expedia.com ) as Colonial House does not have Channel Manager.
- Reply all the guests’ need on Online Travel Agents’ Extranets and our website.
- Play Ranking on Online Travel Agents
- Update all promotions and package rates on Online Travel Agents and on our Website
- Update Contracting with Travel Agents
- Issue quotations for all functions such as Sala Kdei, Sala Roluos, Puppet Shows at Rice Field, Gala Dinner at Temples,…
- Update and promote on Social Media and Trip Advisor
- Maximize the revenue on all Online Travel Agents and our website
- Up selling our products to get more revenue
- To manage the special promotion rates on all Online Travel Agents and our website to maximize the Occupancy for the low periods
Job Requirements:
- At least 2 years experienced in Reservation & E-commerce Office in hotel industry.
- Good command in English writing and speaking.
- Familiar with computer skill Ms. Word, Excel and Power Point
- Looking pleasant and can work as a team.
Contacts:
Contact Person
Address Phoum Treang, Khum Slor Kram, Siem Reap Cambodia
Phone 077 800 885/012 912891
Email recruitments@hanumantourism.com