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House Keeping Supervisor

Company HanumanAlaya Boutique
Posted 18-09-2017
Closing date 01-04-2018
Term Full time
Category Management
Location Siem Reap
Salary USD -- USD
Year of Experience
Number of hire 1
Sex Male/Female
Job level Top
Job Responsibilities:
1. Supervises the floor supervisors, public area supervisor and laundry staff to ensure maximum guest satisfaction.

2. Sets and reviews standard and ensure that they, through effective training, are communicated to all housekeeping staff and laundry, gardening, and maintenance.

3. Monitors housekeeping department to ensure that guest receive prompt and courteous service.

4. Informs other departments of housekeeping matters that concern them, particularly the, the Engineering Department, the Front Office Department and the Food and Beverage Department. Maintains open channels of communication with other department heads and the General Manager.
5. Establishes and maintains effective human relations.

6. Performs personnel related functions such as hiring, performance appraisal, suspending and terminating personnel. Consults with the Human Resource Manager or General Manager on personnel matters.

7. Identifies training needs and develops and implements training programs.

8. Schedules routine inspections of all housekeeping area by the supervisors.

9. Inspects guest and public area on a regular basis to ensure that the furnishings, facilities and equipment are clean and in good repair.

10. Identifies and ensure highest possible standard of cleanliness, maintenance, guest’s room supplies and amenities at a realistic cost.

11. Make recommendations to the General Manager regarding the upkeep of furnishings, facilities and equipment, ensuring they are clean and in good repair.

12. Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of housekeeping personnel.

13. Ensure that housekeeping personnel are familiar with in-house facilities for the purpose of assisting guest.

14. Controls and analyzes departmental costs on an on-going basis to ensure performance against budget.

15. Participates in the preparation of the hotel’s strategic plan and goals.

16. Prepares the housekeeping departmental budget.

17. Monitors and controls inventories for operating equipment, lien and uniforms to ensure the control and maintenance of par stocks and costs.

18. Implements and controls housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control and security and emergency procedures.

19. To be aware and obey internal hotel policies and procedures.

20. Performs related duties and special projects ass assigned.
Job Requirements:
1. Male/Female
2. Strong in leadership and motivation, negotiation and communication and interpersonal skills.
3. Degree in Tourism and Hospitality Management or Business Management.
4. Good command in English.
5. Computer Literacy (Ms. Word, Excel, Outlook,Room Master)
6. 2-3 years’ experience as House Keeping Supervisor
Contacts:
Contact Person
Address Phoum Treang, Khum Slor Kram, Siem Reap Cambodia
Phone 077 800 885/012 912891
Email recruitments@hanumantourism.com