Recruitment in asia

Recruitment in cambodia

Free job in cambodia

Jobs in cambodia

Website job in cambodia

Job list in cambodia

Recruitment in asean

Training development cambodia

Positions in cambodia

Job search in cambodia

Human resource in cambodia

Full time job in cambodia

Medical Insurance Customer Service ($400 - $650)

Company SAFETYNET Health Insurance Specialist
Posted 18-10-2019
Closing date 27-10-2019
Category Customer Service
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Middle
Job Responsibilities:
- Provide professional consultation and assistance to our clients and business partners about our products, Claim Procedures and Renewals via phone calls, emails and direct meetings.
- Meet our clients outside of our office from time to time to discuss about any specific requests from them.
- Manage Hotline (24/7) with team members during non working hours.
- Ensure appropriate decisions, measure the effectiveness of the decision to improve internal & external customer satisfaction.
- Work with Client, Claim Department, Accounthandler, Treating Hospital and related party(s) to complete all Pending Claim.
- Manage Premium Collection and Renewal processes with clients and brokers.
- Cooperate with Brokers to generate Claim Experience Report.
- Communicate with our hospital partners on regular Reimbursement of Claims.
- Maintain Quarterly Relationship Calls to clients on a monthly basis.
- Identify problems, issues and flaws within our work field for improvement.
- Drive continuous improvement and simplification towards the system and process for efficiency improvement / internal control enhancement.
- Bring new ideas, skills and experience to improve the quality of our processes.
- Extra tasks to be assigned by your Head of Department.
Job Requirements:
- Have a strong medical background (Medical Doctor or nurse is preferred.)
- At least a university student or graduate in medical field
- Have at least 1 year of work experience in relevant field
- Proficient in Khmer and English language (speaking, writing and reading)
- Have at least basic Computer skills such as Microsoft Office, Internet and Email.
- Must be an individual who is willing to learn and enthusiastic in Customer Services, good team player and being able to work independently.

Application Information:
Interested candidates submit CV and cover letter in PDF to Email address provided in the contact detail.
Email: [email protected]
Only Short-List candidates will be contacted for interview
Contact Person
Address # Bred Bank Building, 5th Floor, Norodom Blvd, Sangkat Psar Thmey, Khan Daun Penh, Phnom Penh, Cambodia.
Phone 012 982 079 | 093 391 406
Email [email protected]