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Head of Property Management (Highly Urgent)

Company BS LAND & HOME CO., LTD.
Posted 08-10-2019
Closing date 17-10-2019
Term
Category Management
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level
Job Responsibilities:
** Maintain Property Management
- Conducts periodic on-site inspections, including tenant interviews & quarterly inspection
reports, and work with vendors and construction companies to handle warranty, various
maintenance and repair items, and capital improvement projects. Ensure all emergency repairs
are completed in a timely fashion.
- Maintains property by investigating and resolving tenant complaints; enforcing rules of
occupancy; inspecting vacant units and completing repairs; planning renovations; contracting
with landscaping and snow removal services.
- Maintain tenant/property accounts (i.e. tenant contacts, manual billings, check requests
change of address, utility logs, property/incident loss reports, tenant improvement
reimbursements, etc.).

** Property Handover & Customer Care Service
- Interacts, communicates and answers incoming questions from tenants, prospective tenants,
customers & vendors daily.
- Plan & supervise the day-to-day handover activities to customers.
- Provide innovate solutions to ongoing challenges and ensure customer satisfaction and
positive customer experience.
- Monitor the effectiveness of pre-handover inspections, ensure feedback is followed up and
escalated where necessary. 
- Continuously improve, streamline and enforce the Handover policies & processes.
- Monitor current working practices, and effect changes in policies as and when required to
enhance quality, achieve customer satisfaction and welfare.
- Supervise cost control, and ensure adherence to the budget
- Plan and mange operational costs and budget forecast
Job Requirements:
- Bachelors degree in Business Management preferred.
- 5+ years of experience in a property management leadership position responsible for leading and managing a team of experienced Manger
- Intensive properties handover experience and track record.
- Excellent leadership, management, and organizational skills.
- Enhanced negotiation abilities
- Proficient in computer programs, including Microsoft Office

** How to apply:
B2-109, B2-110, Diamond Island, Sangkat Tonle Bassac, Khan Chamkarmon, (0.02 mi) Phnom Penh
Email: [email protected]
Contacts:
Contact Person
Address B2-109, B2-110, Diamond Island, Sangkat Tonle Bassac, Khan Chamkarmon, (0.02 mi) Phnom Penh
Phone 085 228 168 / 098 472 168
Email [email protected]