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Car Service Advisor

Company HGB Group Co., Ltd
Posted 22-03-2019
Closing date 19-04-2019
Term Full time
Category Technician
Location Phnom Penh
Salary 500 USD -- 250 USD
Year of Experience
Number of hire 03
Sex Male/Female
Job level Middle
Job Responsibilities:
• Greeting customers and scheduling service appointments
• To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
• To ensure all customer expectations and requirements are exceeded throughout
• To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
• The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.
• Handling customer complaints and ensure all filing is kept up to date
• Ensure method of payment is clarified.
• Other task will be assigned by Head of Department or GM
Job Requirements:
- Basic automotive knowledge and experience in this field.
- Has experience as Service Advisor position is an advantage.
- Good command in communicating in English, Chinese is a plus
- Must hold a valid Cambodia driving license.
- Have excellent communication skills, as well as an aptitude and great attitude to lean and develop.

*Other:
- Benefit: competitive salary+monthly commission/incentive
- Insurance
- Working hour (8:00am-5:30pm)
- Working day (Five and half day Per week)
- Public Holiday

*** Please send your updated CV and Cover letter to:
Email: thona.heng@hgbauto.com
Contact: 095 666 228 | 086 263 626
Contacts:
Contact Person
Website http://www.hgbgroup.com/
Address No. 37-39 Preah Monireth Blvd. Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.
Phone 095 666 228 | 086 263 626
Email thona.heng@hgbauto.com