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Head of Branding

Company Asean-Works
Posted 12-01-2019
Closing date 12-04-2019
Term Full time
Category Operations
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level
Job Responsibilities:
1. Business
- Develop annual budget and business strategy, and annual operating plan and resources planning and allocations.
- Manage and ensure execution of operating standards in accordance with franchiser guideline and EFG’s business goals that optimize returns on assets and increases sales and improves profits.
- Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking.
- Developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines.
- Ensure crisis management system is followed as requires to maintain efficient operations.
- Ensure good public relations efforts as requires enhancing and preserving a good company image.
- Participate in key decision making with the senior Management Team.
- Oversee capital expenditure budgets/projects.

2. Sales
- Set sales target of the responsible areas and drive sales to ensure achieving target.
- Evaluate sales trends and take appropriate action plan to close the sales gaps.
- Provide inputs and actively involved with Operations team and Marketing team in developing and implementing local store marketing (LSM) program to maximize sales growth.

3. People
-With the agreement of the appropriate Human Resources Manager and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels.
- Lead the team to create, develop and update any related procedures/ systems and operational manuals.
- Coach, counsel and develop Operations team in the achievement of company standards and their personal development plans.
- Evaluate and ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.
- Utilize a communication process to ensure all staff is aware of expectations and performance standards.

4. Customer
- Ensure successes of “Customer Focus” processes, i.e. customer's experience, customer’s complaints, customer services, etc. achieving 100% customer satisfaction.
- Champion product quality and customer services.

5. Perform other duties as assigned by General Manager/CEO
Job Requirements:
- At least Bachelor Degree in Business Management or any related fields
- At least 5-year experience in management position of F&B or hospitality operations.
- Experience with budgets, P&L statements, capital expenditures and planning and forecasting.
- Knowledge of standards or food safety and sanitation audits.
- Strong skill in driving for results.
- Strong in people management and development.
Contacts:
Contact Person
Website http://asean-works.com
Address 2nd Floor KEY Real Estate Building #108 ABCD, Mao Tse Toung, Toul Tompong II, Chamkarmorn
Phone 017 99 55 75/ 069 900 773
Email [email protected]